Is the security scan safe and legal?+
Yes, completely safe and legal. We only look at the stuff any visitor's browser can already see — we never try to log in, guess passwords, or touch anything inside your site. It's the same kind of check a consultant would do, just automated.
How long does a scan take?+
Most scans complete in under 60 seconds. You'll see your full results in the browser as soon as the scan is done, and you can download a PDF copy straight away. A detailed report is also delivered to your email.
What does the security scan check?+
We check ten things that actually matter for a small business: your security certificate (so customers don't see 'Not Secure' warnings), the safety rules your site tells browsers to follow, whether logins and bookings are protected, whether your site forces visitors onto the secure version, whether bits of content load over an unsafe connection, whether your site leaks technical info that helps hackers, whether your search-engine instructions are accidentally exposing private pages, whether security researchers can contact you, whether nobody can send fake emails pretending to be your business, and whether any of the software running your site is out of date. Each one gets a traffic-light result and a plain-English explanation.
What is a good security score?+
Your score runs from 0 to 100 and maps to a letter grade from A+ to F. An A or A+ means your website follows current best practices across all major areas. A B or C means there are areas to improve — important, but not urgent. A D or F means there are significant gaps that should be addressed soon, as they could put your business or visitors at risk.
Can I scan any website?+
You can scan any publicly accessible website — including websites you don't own. We only use data that any browser or DNS lookup would return, so scanning a competitor or checking a supplier's site is perfectly fine. If a website requires a login to access, we won't be able to scan those protected pages.
Do I need technical knowledge to understand the report?+
Not at all. Every finding comes with a plain-English explanation of what the issue is, why it matters for your business, and exactly how to fix it. You don't need to understand any of the technical stuff — we tell you what to ask your web designer to do, or walk you through it yourself. If anything's still unclear, reply to your results email and we'll help for free.
How do I fix the issues you find?+
Every issue in your report comes with specific, actionable steps. For many findings, you can fix them yourself by updating a setting in your hosting control panel or CMS. For others, you may need to pass the report to a developer — and we've written the recommendations in plain language so anyone can understand them. If you're stuck, email us and we'll point you in the right direction.